HELPFUL FAQs

Our Bin-Wizards trash cleaning service is a comprehensive EPA-approved cleaning process involving high-pressure washing, sanitizing, and deodorizing trash cans. We remove all debris, kill bacteria (E-coli, Salmonella, COVID-19, and more) and eliminate unpleasant odors, leaving your bins fresh and hygienic. 

At Bin-Wizards, we offer multiple different cleaning subscriptions, including 1-time cleanings, quarterly cleanings, and monthly cleanings. Ultimately, the frequency can depend on your specific needs and how quickly your trash can gets dirty. Through our experience, we have found trash cans that are cleaned monthly maintain optimal hygiene and freshness. 

Yes, our cleaning process is environmentally friendly. In fact, we utilize no chemical cleaning agents and use an EPA-approved, state-of-the-art wastewater filtration system, ensuring all the harmful bacteria and debris are collected and disposed of properly. No need to worry about a mess at the end of your driveway or pollution in the waterways. 

Pricing varies based on the frequency of cleaning and the number of cans. We offer various plans to suit different needs and budgets. Please contact us or visit our pricing page for detailed information.

No, you do not need to be home. Place your trash out as usual on your designated collection days. Our cleaning truck will arrive either the same day or the following day, depending upon the pick-up time of your sanitation service, to clean your bins and then conveniently position them next to your home.

The cleaning process typically takes between 3 to 10 minutes per bin, depending on the size and condition of the trash can.

Customer satisfaction is our top priority. If you're not satisfied with the cleaning, please contact us within 24 hours, and we will address the issue or provide a complimentary re-cleaning.

We offer both one-time cleanings and subscription-based service plans. You can choose the option that best fits your needs. Visit our pricing page for detailed information.

You can sign up or schedule a cleaning through our website form or via phone Just provide your details and preferred schedule, and we'll take care of the rest.

While our cleaning process is designed to be gentle yet effective, we are fully insured to cover any unlikely damage. If you notice any damage post-cleaning, please report it to us immediately for resolution.

We use hot water and steam in our cleaning process, as they are highly effective in breaking down grime, killing bacteria, and removing odors without the need for harsh chemicals.

Absolutely. We actually don’t use any cleaning agents and only use an EPA-approved sanitizer and disinfectant.

Our cleaning equipment is designed to collect all the runoff water and debris from inside your bin, preventing any spread of contaminants. We adhere to strict environmental and health standards to ensure a clean and safe process.

Our pricing structure is designed to offer discounts for more frequent bin-cleaning purchases. Nonetheless, after your initial term is over, you have the option to cancel your bin cleaning subscription.